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Other Services
- Clinical Databases
Are you considering upgrading or changing your existing practice management system? - Patient Surveys
We design, implement and analyse Patient Surveys for Dental Practices. Knowing how your Practice is performing and meeting the expectation of Patients is vitally important - Bespoke Applications for your practice
e.g. new patient acquisition and fees calculator, stock control, staff rota, chair side performance - Examine your current contracts with service providers
e.g. phone, IT systems, Utilities - are they fair, correctly priced and suitable? - Internal / External Staff investigations
Professional and discreet investigations that uncover the facts without compromising relationships and reputations
» read a testimonial
Following their on-site operational review, we were given a comprehensive bespoke report together with a six month turn around implementation plan, which we followed to the letter, and as they predicted we are now running a successful happy, balanced and profitable Dental business.
Dr David Mantle (BDS)
Smilecare Dental Clinic
Our Services
Our Dental Practice Review package has been carefully structured to evaluate all operational aspects of any Dental Practice. Our ‘Partnership’ approach provides a quality service that observes confidentiality and sensitivity to our Client’s needs.
Engagement and motivation of all staff is the key to the successful development and growth of any business. Staying on track is crucial so we will support you and impart the necessary skills, empowering you and your Dental Practice Team to realise your goals.
So what can we do to help?
We will analyse and quantify your current situation enabling us to formulate a business development plan designed to improve operational performance, profitability and business growth opportunities.
Patient Base
At the heart of any Dental Practice is the Patient Base, but do you really know how many active Patients you have? We will undertake a detailed analysis identifying Patient numbers, trends and opportunities including new Patient acquisition, and attracting back dormant Patients.
Reception Team
How would you assess the performance of your Reception Team? The Patient journey begins and ends at your Practice Reception Desk so, we examine this function and what Patients see and experience.
Capacity Analysis
Are you getting the best return from your Practice facilities? We will conduct a Capacity analysis of surgeries activity including Patient numbers together with Clinician and Staffing arrangements.
Are you to busy performing dentistry to make a profit? All too often we find that treatment offers and fee scales are applied inconsistently thereby devaluing your dentistry and reducing profit opportunities. By using our experience we can reverse this trend.
Financial Management and Business Planning
How much control do you have over your Practice finances? By conducting an in depth review of your Financial Management and Business Planning processes, we will help you to achieve visibility, control and profitability underpinned by sound planning.
Team Management
Are you getting the best from your Team? Managing a Team is not without difficulties including communication, acquiring the right skills, attendance etc.Â
By undertaking an assessment of capabilities and skills analysis we match the requirements to the appropriate tasks to ensure a successful outcome for everyone.
Policy and Procedures Review
Policy and Procedures form the foundations on which all businesses operate, but all too often they are not afforded the necessary importance. With compliance to CQC and HTM 01-05 being a priority, we review and report on your existing arrangements and advise on the implementation of all appropriate processes.
IT and Communications
In today’s Business world Information Technology plays a vital role in providing real time communication together with the accessing and processing of data. These powerful tools need to be carefully considered and managed to maximise their benefits. Are your IT and Communication arrangements meeting the needs of your Dental Practice? We have many years of experience in this field and can assist with the implementation of the correct solutions.
Marketing your Dental Practice
Do you have a Marketing Strategy? Is it reaching the right audience?Â
By carefully examining your current activity we will measure the return on your investment and provide advice on the best way to proceed.
Implementing Recommendations
Anyone can give you advice then leave you to muddle through with implementing changes, but this approach often fails due to the lack of skills and direction. Working in Partnership with you and your Team we will ensure that all recommendations are turned into positive actions.
Our priority is always to drive up income, reduce loss and enhance the Patient experience. Performance measurement and real time data visibility is the key to making informed decisions, so we will introduce a set of Key Performance Indicators (KPIs) that will support you. Â
Case Study of a Dental Practice in trouble
We were contacted by a Dental Practice owner who was in total despair because his business was in disarray and at risk, with little hope of recovery » read the full story
Easy Payment Options
We offer payments over 6 and 12 Month periods with an extended payment plan for long term projects.
Our fees constitute a Management expense and are therefore eligible for tax relief at your current rate of Tax.
Practice Patient Payment Plan
Our Patient Payment Scheme can provide massive reductions in Management Fees giving you complete control.
Be in control and keep your profit in your business where it belongs.
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