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We continue to receive help and support, when we have queries – very reassuring. There is no way I can thank them enough for the endless emergency phone calls we made for help and guidance with our new IT systems, whilst we were getting used to them. Wishing you both all the best.
Dr Hitesh Batavia -
Ravenscourt Dental Practice
In the current economic climate any investment in products or services needs to be carefully considered to ensure they are affordable and beneficial. Our aim is always to provide a first class service and by spreading the cost through our simple payment options, we ensure that our services are available to Dental Practices large or small.Â
We offer payments over 6 and 12 Month periods with an extended payment plan for long term projects. Payments are made by Standing Order for an agreed period
Our fees constitute a Management expense and are therefore eligible for tax relief at your current rate of Tax.
Mike and Carol have been instrumental in helping us grow our practice since 2007, and have delivered far more value that I expected.
Although our systems were running well superficially, and the practice was reasonably successful, Mike and Carol’s in depth analysis of the computer system and conversations with the team revealed many aspects that were not working properly and were creating black holes in our income. I also began to understand the limitations of the key performance indicators that we were using. I thought that I had a good handle on the practice but I was surprised and delighted with the outcome of their work. Their fee analysis and calculator system alone has brought in £35000 in 10 months.
Our recall system was also ineffective – the resultant increase in patient attendance has brought in an extra £25000 of income.
Mike and Carol have ensured that my practice had a sound base in terms of policies and procedures that can be implemented by any new team member. They have helped to motivate the whole team in their understanding of the practice and their contributions to the success of the business. They have analysed losses and the profit potential not only from my dentistry but in my personnel processes, my systems management and they have identified untapped potential.
On a personal level, Mike and Carol have the ability to listen empathetically, and provide support and information for me to make critical decisions. I have found their experience across a wide range of industries and settings invaluable in broadening my business acumen.
I can wholeheartedly recommend PSDS to any practice wishing to develop their potential in this increasingly competitive market.
Case Study of a Dental Practice in trouble
We were contacted by a Dental Practice owner who was in total despair because his business was in disarray and at risk, with little hope of recovery » read the full story